Fair Usage Policy

1. Purpose

At OneAI, our goal is to provide a fast, reliable, and high-quality AI experience for every user. This Fair Usage Policy ("Policy") helps ensure that our platform remains secure, stable, and accessible while preventing abuse, excessive automated usage, and activities that may negatively impact other users.

This Policy applies to all OneAI users and subscription plans.

2. Fair Usage

OneAI subscription plans are designed for normal personal and business use. While many plans include generous or unlimited access to AI features, all usage remains subject to this Fair Usage Policy.

To protect platform performance, we may monitor usage patterns to identify excessive, abusive, or automated activity.

3. Excessive or Abusive Usage

Examples of usage that may violate this Policy include, but are not limited to:

  • Excessive automated requests or bot activity
  • Attempting to bypass usage limits or platform restrictions
  • Sharing or reselling OneAI accounts
  • Using scripts or automation tools to generate unusually high volumes of requests
  • Activities that negatively impact platform performance or other users
  • Using OneAI in violation of our Terms & Conditions or applicable laws

4. Fair Usage Measures

If unusually high or abusive usage is detected, OneAI may take one or more of the following actions:

  • Apply temporary rate limits
  • Reduce request priority
  • Limit access to selected premium AI models or features
  • Temporarily suspend certain services
  • Request identity or account verification
  • Suspend or terminate accounts engaged in repeated abuse

These measures help maintain a reliable experience for all users.

5. Premium AI Models

Access to premium AI models, including advanced reasoning models, image generation, video generation, AI agents, and other high-compute features, may be subject to additional Fair Usage controls to ensure platform stability.

Feature availability may vary depending on your subscription plan.

6. Commercial & Enterprise Use

Organizations with high-volume or enterprise workloads should contact OneAI for an Enterprise solution. Enterprise customers may receive:

  • Higher usage limits
  • Dedicated capacity
  • Custom commercial agreements
  • Priority support
  • Invoice-based billing

7. Service Changes

OneAI may modify usage limits, available features, supported AI models, or Fair Usage thresholds at any time to improve platform performance, security, or user experience.

Where appropriate, we will provide reasonable notice of material changes.

8. Compliance

Violation of this Policy may result in temporary restrictions, suspension, or permanent termination of your account in accordance with our Terms & Conditions.

9. Contact Us

If you have questions about this Fair Usage Policy or believe your account has been incorrectly limited, please contact:

OneAI Support

support@oneaibd.com